Business Support Officer – Patient Admin
Cairns Private Hospital, Cairns City
- Permanent full-time positions: Enjoy flexible hours for better work life balance!
- We care about YOU! Access counselling, wellbeing services, legal & financial assistance
- Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave.
About the Role
As a Business Support Officer, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.
Responsibilities of this job may include:
- Receptionist and Administrative tasks
- Processing patient excesses and cash handling
- Liaison with Health Funds regarding patients’ insurance cover
- Processing of confidential Patient Data
- Processing patient Informed Financial Consents and Estimates
- Key to this role will also be the availability to work a rotating roster which will include weekends as well as early and late shifts.
About You
To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment.
You will also bring:
- Demonstrated ability to deal courteously with people by telephone and in person
- Basic computer skills and general clerical experience
- Demonstrated ability to function calmly under pressure
- Understanding of and commitment to principles of confidentiality
- Exceptional attention to detail
Remuneration: On offer is an annual base salary ranging from $50,000 - $60,000 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Hospital
Cairns Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
If you have any enquiries, please do not hesitate to contact Janet Bailey via BaileyJanet@ramsayhealth.com.au
Application Close: Friday, 20th September 2024
